FAQs

If OEM and ODM service are available:

Yes!

How to order in bulk?

Step 1: Inform us the model and quantity you need and your preferred payment method.
Step 2: We Make a PI for you to confirm the order details.
Step 3: You arrange the payment after we confirm your order.
Step 4: We deliver your goods within the lead time we promised.

How long will I receive the goods?

About 3-10 working days after the confirmation of the order.

How long is the warranty period?

Our products come with 1-year manufacturer's warranty.

How long does delivery take?

Sample orders: 2-3 days.
Bulk orders: In stock: Ready for delivery.
Bulk orders: Out of stock: About 7-15 days.

What are the different payment methods?

T/T, PayPal, Western Union, L/C.

What are the major modes of transportation?

DHL, UPS, EMS, FedEx, Air freight, Sea freight.

The return and exchange policy?

Our products come with a one year manufacturer warranty and life-time service support. You can return or exchange your items in any of the following circumstances:

1. Faulty items (Please stop using the faulty product immediately).
2. wrong models / numbers.

How can I get your product sample?

Please send your sample request to rocflycable@aliyun.com

For more information, please contact rocflycable@aliyun.com.

FAQ

FREQUENTLY ASKED QUESTIONS

WANT TO WORK WITH US?

Subscribe To Our Newsletter